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The May Workshop, Jan Slater, and Me
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The May Workshop, Jan Slater, and Me

By Kristi Miller, Marketing Chair

 

I recently sat down with Southern California's employee engagement guru, Jan Slater, for a cyber-chat to discuss the upcoming May Workshop.  The more we talked, the more I realized just how important this topic was to today's HR professionals.  Jan's enthusiasm for the topic was contagious as we discussed the tools that will be provided at the Workshop, along with the possible outcomes that could result from a successfully implemented program.  By the end of our chat, I felt like a kid in Willy Wonka's Chocolate factory with all of the program's possibilities dancing in my head.  Here is just a snapshot of our discussion.

 

Kristi:

There’s a lot of attention being given on the importance of employee engagement and retention right now. Why do you think that is?

 

Jan:

One of the most important reasons is the upcoming retirement of the “boomer generation” and the incoming “millennials.” The latter group will not hesitate to leave if they believe they aren’t challenged sufficiently or they believe their manager doesn’t care!

 

 

 

Kristi:

What type of company benefits the most from putting employee engagement and retention strategies into place?

 

Jan:

All organizations benefit from these strategies. Employee engagement is a problem that plagues companies in every industry. Our May Workshop, The Key to Employee Engagement and Retention, is designed toprovide HR Professionals with the tools necessary to custom design an effective engagement program that increases the retention rate of your company's current employees, while attracting top talent.

 

 

 

Kristi:

At what point should a company begin engaging its employees to increase their retention rate?

 

Jan:

Employees need to be engaged right at the beginning — even during the recruitment, interview/selection, and orienting process.

 

 

 

Kristi:

Are these strategies only effective at the staff level of a company or can they be applied to all levels of the organization?

 

Jan:

These strategies are for all levels. Every company benefits from engaged employees; no job is unimportant! Besides, some of your lower level employees will be promoted and will need to know how to implement this for their own employees.

 

 

 

Kristi:

Do the engagement tactics change as the employee moves up in the company or are the tactics a “one size fits all”?

 

Jan:

Engagement strategies need to be customized for all levels along with other factors which include an employee’s values, career aspirations, years of service, and their ability to learn new skills. May's Workshop will teach the attendeeshow to assess each employee and create an individualize plan so they can achieve the next level of their career. We are also going to discuss how to changethe manager'scommunication style so they are communicating effectively with each individual person in their department. This may sound time consuming and daunting. But, the tools that will be given in this session will make the program easy to implement and stream-lined.

 

 

 

 

Kristi:

Where does one begin when they want to implement an Employee Engagement program?

 

Jan:

Knowing what your employees currently think about your company and their work; and what they would like to see in the future is the key. Company-wide online surveys are okay, but in-person focus groups with a wide variety of employees are better!

 

 

 

Kristi:

In your experience in working with different companies and executives, what is the biggest benefit that a company has seen when an employee engagement and retention strategy was put in place?

 

Jan:

The biggest benefits include the “right” turnover, increased productivity, decreased stress, and happier employees. In addition, it is much easier to recruit highly competent employees to your organization.

 

 

 

Kristi:

What do you tell people when they say that they don’t have time to implement or facilitate an Employee Engagement program?

 

Jan:

That’s easy! If time isn’t spent on engagement strategies, count on spending time on constant recruiting activities as well as dealing with employees and managers who often “call in” their performance. The worst case scenario is to have employees who “have to be there” rather than want to be!

 

 

 

For more information or to register for the May Workshop - The Key to Employee Engagement & Retention:

 click here...

 

 

Jan Slater, founder of CareerConnection.me, has been a CEO/Executive Coach, Career Coach, Trainer, and story teller for 32 years.   She has provided hundreds of corporations and nonprofits with the consulting, design, custom content, training and management they need to create their own online communities, ranging from human resources-based sites for onboarding new employees; to school applications for student career planning; to associations, creating hubs for membership interaction, and resource sharing.  A proud graduate of Cal State Fullerton, Jan taught school for nine years before beginning her business in 1981.  She loves that this new technology allows her to work with kids and adults to provide a new highly effective opportunity to learn and grow!